G W Surfaces
Privacy Policy
Last updated: March 11, 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to GW Surfaces, 2432 Palma Drive Ventura, CA 93003.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: California, United States.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to G W Surfaces, accessible from https://gwsurfaces.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Technologies used include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
Necessary / Essential Cookies (Session Cookies): Essential to provide You with services available through the Website and to enable You to use some of its features.
Cookies Policy / Notice Acceptance Cookies (Persistent Cookies): Identify if users have accepted the use of cookies on the Website.
Functionality Cookies (Persistent Cookies): Allow us to remember choices You make when You use the Website.
SMS / Text Message Communications
We may communicate with You via SMS or text message. By providing Your phone number and consenting to receive SMS communications, You agree to the terms described in this section.
Transactional SMS Messages
With Your consent, We may send You transactional text messages related to Your account, orders, or services You have requested. These messages may include appointment reminders, order confirmations, and account notifications, among others.
Marketing and Promotional SMS Messages
With Your separate consent, We may send You marketing and promotional text messages, including special offers, discounts, new product updates, and similar communications.
SMS Opt-In Data — Non-Disclosure (Required Disclosure)
G W Surfaces does not sell, rent, share, or disclose your mobile phone number or SMS opt-in consent data to any third party, affiliate, or business partner for marketing or promotional purposes. Your SMS opt-in information is used solely to send you the communications you have consented to receive from G W Surfaces. This data is not transferred to any third party for their independent marketing use under any circumstances.
Information may be shared with our CRM and communications platform solely as a Service Provider for the purpose of delivering SMS messages on our behalf, subject to their data processing obligations.
Message Frequency and Rates
Message frequency may vary depending on Your interactions with Our Service. Standard message and data rates from Your mobile carrier may apply.
Opt-Out and Help
You may opt out of receiving SMS messages at any time by replying STOP to any message We send You. To request help or additional information, reply HELP. Opting out of marketing messages will not affect transactional messages unless You separately opt out of those as well.
Consent Independence
Your consent to receive transactional SMS messages and Your consent to receive marketing SMS messages are independent. You may provide or withdraw either consent separately without affecting the other.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, informative communications, or security updates when necessary or reasonable.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, and to contact You. Service Providers are contractually obligated to use your information only as directed by G W Surfaces.
For business transfers: We may share or transfer Your personal information in connection with any merger, sale of Company assets, financing, or acquisition.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Your SMS opt-in data and mobile phone number are expressly excluded from any affiliate sharing and will not be used by affiliates for their independent marketing purposes.
With Your consent: We may disclose Your personal information for any other purpose with Your explicit consent.
Legal requirements: We may disclose Your personal information where required by law or in response to valid requests by public authorities.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
G W Surfaces
2432 Palma Drive, Ventura, CA 93003
Phone: (805) 642-5004
Website: https://gwsurfaces.com
© G W Surfaces. All rights reserved.